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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kerry Kerr

Kerry Kerr

September 4, 2024

5  out of  5
rating by Kerry Kerr
"Hayley, at Matt Friess, has been so very helpful! I would rate her 10 stars out of 5!"
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yannah b

August 19, 2024

5  out of  5
rating by yannah b
"my first ever getting car insurance, Jacquelyn and Matt made the process really easy and made sure to answer all my questions!"
We responded:
"Yannah, you have been easy to work with and have made it so enjoyable! We are here to help with all of your insurance needs. :)"
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Terry Winkler

August 5, 2024

5  out of  5
rating by Terry Winkler
"Jaquelyn is absolutely amazing. Very kind and professional. She goes the extra mile making one feel like they are more than just another insurance sale. The whole team works well together and communication is exceptional. Great rates and great team."
We responded:
"Terry, thank you for your kind words and your value in the protection insurance provides! It's always a pleasure to hear that our efforts have made a positive impact on our customers. We strive to provide exceptional service and ensure that our customers have a great experience with us."
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Elizabeth Lutes

August 1, 2024

5  out of  5
rating by Elizabeth Lutes
"Haley Vanzuiden is the absolute best!! She will do anything to help and to make sure you get exactly what you need. Thanks for all your help Haley!!!"
We responded:
"Elizabeth, yo are right--Haley is the best! Whether it's finding the right auto, home, renters, life, or business insurance coverage, explaining policy details, or helping with claims, Haley strives to ensure that our customers receive the personalized assistance and guidance they need. We are grateful for the opportunity to serve you and we look forward to continuing to meet your insurance needs."
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Joseph Liszewski

July 3, 2024

5  out of  5
rating by Joseph Liszewski
"Absolutely great service very personable easy to access when needed and you’re talking to some human versus a machine"
We responded:
"Joe, it was great being able to help you! Jacquelyn did good work on your auto insurance and we are here if you need us."
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Tom Pham

June 13, 2024

5  out of  5
rating by Tom Pham
"Jacquelyn is the best, she helped us on everything from home to auto insurance. I highly recommend Jacquelyn to everyone. Thank you very much !"
We responded:
"Tom, I am so happy that Jacquelyn was able to help you with homeowner's insurance and auto insurance. We want to protect our policyholders from financial risk. Call us if we can help!"
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Jacob Frye

June 10, 2024

5  out of  5
rating by Jacob Frye
"I recently got a quote for auto and renters insurance from Haley VanZuiden. She was extremely helpful and professional with the process. I could not have ask for a better smoother process changing insurance providers. She was able to keep my coverage the same for policies I needed to transfer, but at a much better rate than my previous insurance company."
We responded:
"Jacob, thank you for trusting us with your insurance needs! Haley is fantastic at working with people for their auto insurance and renters insurance. Helping you understand your coverage and getting you the most competitive premium is Haley's specialty."
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lap nguyen

June 10, 2024

5  out of  5
rating by lap nguyen
"Great service"
We responded:
"Lap, thank you for the opportunity to help you. Insurance can be complex and we want to be here to help you throughout your journey. If you have a need for renter's insurance, homeowner's insurance, life insurance, or even health insurance, we are here to help."
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manda abhinay

June 10, 2024

5  out of  5
rating by manda abhinay
"I worked with Jacquelyn, very polite and responsive. Keep up the good work."
We responded:
"Thank you so much for the compliment. Jacquelyn works hard to help everyone understand their insurance coverage and costs. :)"
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Joanna Gonzalez

May 20, 2024

5  out of  5
rating by Joanna Gonzalez
"Hailey is an awesome insurance agent! She is so efficient and knowledgeable. I have had the best experience with this agency from Day one."
We responded:
"Joanna, I totally agree that Haley is an awesome insurance agent! Her main concern is helping people understand insurance and getting auto insurance, homeowners insurance, life insurance, or health insurance. We are here to help."
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Kimberly Cornish

May 1, 2024

5  out of  5
rating by Kimberly Cornish
"Friendly staff"
We responded:
"Kim, we value our relationship and are happy to help with insurance every day!"
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Michelle Yoby

April 4, 2024

5  out of  5
rating by Michelle Yoby
"Jacquelyn was amazing! She answered my MANY emails within a few minutes and the process for signing up for auto and home was so easy. Plus, State Farm saved me over $2,000. I highly recommend this team!"
We responded:
"Michelle, I agree, Jacquelyn is amazing! We want our value to be in helping you navigate the complexities of auto insurance and homeowner's insurance and make sure your are protected from financial risk. Love it that we save you money too."
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NOEL PETERSON

April 3, 2024

5  out of  5
rating by NOEL PETERSON
"I made the switch to State Farm after continued frustration with the All State agency I had my home and auto insurance with due to poor customer service and substantial premium increases without prior notification. Craig at Matt Friess took the time to listen to my needs and help provide policies for both home and auto that fit my situation and budget. For the first time in several years, I feel comfortable with my insurance and the agency I'm working with. Thank You Craig!! Noel"
We responded:
"Noel, we are so glad you made the switch to Matt Friess State Farm! Craig is great with helping people with homeowners insurance and auto insurance. He works hard to get the best coverage at the best premium. "
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Adorah Okafo

April 2, 2024

5  out of  5
rating by Adorah Okafo
"I work in client relations, and in this self-serve, digital age, there is an increasing decline in excellent customer service. This is NOT the case with Matt Friess! From day one, Matt listened to my needs and patiently answered all my questions. He offered honest advice when I asked for his input after my life circumstances changed and I was unsure of my options. Every time I email with questions, Matt is responsive and thorough with explanations. Anytime I call or need something, he or someone from his team delivers in record time. I am continually impressed by the personal interaction, consistency, and level of care I have received over the years. I will be a long-time customer. I wholeheartedly recommend Matt Friess for your insurance needs—bundle everything you can with him!"
We responded:
"Thank you! Adorah, it is a pleasure to work with you and protect you & your family. I am here for you. We strive to go above and beyond the call of duty on all customer service."
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Grace Robinson

March 6, 2024

5  out of  5
rating by Grace Robinson
"I worked with Jacquelyn to get a quote for my home and auto when AAA raised my rates and she was able to get me a better policy at a great rate! The timing wasn't quite right for us to switch, so I asked for her to follow up in a month. She followed up with me when i asked, which was a chore in and of itself because life can get hectic! And we made the switch today seamlessly. She was professional, helpful, and found answers to all my questions. A real pleasure to work with!"
We responded:
"Grace, we are glad to be able to help with auto insurance and homeowners insurance. Jacquelyn is a knowledgeable, outstanding agent and easy to work with."
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Alan Lovato

February 26, 2024

5  out of  5
rating by Alan Lovato
"Great assistance"
We responded:
"Alan, I am honored to help you with insurance. We are here to help with your car insurance and any other questions you might have. Thanks!"
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Rollie

February 12, 2024

5  out of  5
rating by Rollie
"I have worked with Matt and State Farm for a year now and unfortunately did have to make a claim for our roof. We have cars, rentals, RV and many other items insured. They are competitively priced and have been amazing to work with over the past year"
We responded:
"Thank you so much! I am glad the claim on your roof went well and you were able to get an upgraded roof! State Farm homeowners insurance protects our homeowners and our goal is to make you whole. Call me at 940-326-3082 for help with car insurance, rental insurance, and RV insurance."
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Rollz YT

February 12, 2024

5  out of  5
rating by Rollz YT
"Matt’s the best"
We responded:
"Yes!!! That is my goal!!! I want to be the best insurance agent to all of my policyholders. Call me today and see if I can help you."
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Melinda Elliott

February 8, 2024

5  out of  5
rating by Melinda Elliott
"Hannah Vance was amazing. She listened to what I wanted and needed and got it done! Most painless experience I’ve had dealing with auto insurance companies EVER! Thanks Hannah!"
We responded:
"Melinda, thank you so much for working with Hannah on your auto insurance! We are here to make it easy for you and save you time & money."
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M H

January 31, 2024

5  out of  5
rating by M H
"I reached out to Matt to get a quote for my home and auto. He gave me a really good rate for auto, but unfortunatley, at this time, State Farm could not insure my home. Matt went ot of his way to help. His office staff, Hannah, was excellent. Hopefuly down the road I will be able to work with him again. I highly recommend Matt Friess - State Farm Insurance Agency."
We responded:
"Thank you so much! I will work hard to get great auto insurance and homeowner's insurance, to see if Matt Friess State Farm can protect you with you now, or in the future. I am here to help people manage the risks of everyday life."
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Keith Hayata

January 11, 2024

5  out of  5
rating by Keith Hayata
"I recently switched insurance to Matt due to my previous insurance constantly raising their rates. Matt and Haley were able to save me over $1000 a year on my car insurance with the addition of an umbrella policy. Matt and Haley went above and beyond to also able to help me get coverage for my modified classic and sports cars which ended up being much lower than my previous Hagerty policy with equal or better coverage. They are extremely responsive to email and phone calls which always adds to your peace of mind when dealing with insurance questions. Highly recommended and thank you for your great service!"
We responded:
"Keith, Haley and I are absolutely thrilled that you had such a positive experience with our auto insurance. Your feedback not only encourages us to continue delivering exceptional quality and service, but also helps others make informed decisions about choosing Matt Friess State Farm. We are truly grateful to have customers like you who take the time to share their satisfaction. We are always here to help!"
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Jenny Reyes Oviedo

January 10, 2024

5  out of  5
rating by Jenny Reyes Oviedo
"Have been them for a year now an always a great experience."
We responded:
"Jenny, thank you for the compliments and your loyalty. We have seen auto insurance rates change over the last year, but State Farm's customer experience is always best in class!"
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Suzie Bertrand

December 18, 2023

5  out of  5
rating by Suzie Bertrand
"Hannah could not have been more helpful and professional! Such a nice surprise to have someone handle business so quickly and efficiently..."
We responded:
"Suzie, that is so great to hear. Hannah is the newest team member here but is so supportive and helpful with insurance. Please tell your friends and family about her!"
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Vivian Stearns

December 7, 2023

5  out of  5
rating by Vivian Stearns
"Jacquelyn has helped me so much with my transition from Okla to Texas. I thank her for all the help she has given me."
We responded:
"Vivian, we are so glad to have you in Texas and have enjoyed working with you and your son to get everything set up. Jacquelyn makes insurance easy and can do most of the work when setting up renters insurance, auto insurance, life insurance, or business insurance."
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Dan

December 6, 2023

5  out of  5
rating by Dan
"Switching over to State Farm was very easy Matt was super professional and polite he understood my circumstances and made sure I had an affordable deal, I would highly recommend him to anyone, Thank you Matt"
We responded:
"Dan, it really is easy and we will do most of the heavy lifting. Understanding and valuing the auto insurance and homeowners insurance you have is so important."