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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Allen

November 1, 2024

5  out of  5
rating by Danielle Allen
"I really enjoyed working with Haley. She remained connected, informative, and patient while I was deciding on which company to choose for our insurance needs. Haley answered all our questions in a timely and professional manner. She built a relationship of trust, and that’s why we chose Haley and Matt Friess-State Farm."
We responded:
"Danielle, thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Haley. Building trust and providing excellent service is our top priority, and it’s wonderful to know that Haley was able to meet your needs effectively. We truly appreciate your support and are excited to have you as part of the Matt Friess State Farm family."
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steve hovanetz

October 25, 2024

5  out of  5
rating by steve hovanetz
"Great service! Great people to work with!"
We responded:
"Steve, thank you for trusting Matt Friess State Farm with your auto insurance and homeowners insurance. We are thrilled to hear that you had a great experience. We are committed to providing the best for our policyholders, and it’s always rewarding to know our efforts are appreciated."
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Rogelio Fonseca

October 17, 2024

5  out of  5
rating by Rogelio Fonseca
"Craig Smith has excellent customer service skills. hard to match these days. He responded to all of my concerns in a flash. Craig: way to go. That is how you make customers for life."
We responded:
"Rogelio, thank you for the compliments! That is what you get working with Matt Friess State Farm--customer service. Craig is very attentive and works hard to get the best auto insurance and homeowner's insurance to our community."
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Savanna Raley

October 17, 2024

5  out of  5
rating by Savanna Raley
"Haley has been super awesome with helping us since we moved states and made the whole transition easier! Very much appreciated."
We responded:
"Savanna, thank you so much for your kind words regarding Haley! I'm glad Matt Friess State Farm could assist you with making part of your move to Texas easy. Call us for your insurance needs or any help getting around the community."
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Calvin Davee

October 15, 2024

5  out of  5
rating by Calvin Davee
"Mr. Matt is the man. Easy to reach & quick to act. Look no further!"
We responded:
"Calvin, thank you for the opportunity to work with you on auto insurance and renters insurance. I am here to help every day!"
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April Hettinger

October 13, 2024

5  out of  5
rating by April Hettinger
"Haley is so nice and knowledgeable. I could not ask for a better staff! Very sympathetic and caring as well. Saved us money on homeowners insurance."
We responded:
"April, thank you so much for taking the time to share your wonderful feedback about Haley. She has such a kind heart toward people. Our goal is to provide you better coverage with a better premium on auto insurance and homeowner's insurance. We are here to make sure you receive the support and assistance you need from Matt Friess State Farm."
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torquefilms

October 4, 2024

5  out of  5
rating by torquefilms
"Craig was super helpful in answering all of my questions, even though I am not one of their customers. He went above and beyond explaining to me what I should expect from my current agent. Next year I will be calling him, as soon as my current policies run their course."
We responded:
"Cynthia, thank you for checking out your insurance with Craig--he knows about auto insurance and homeowners insurance! We are available and ready to assist you with any questions, problems, or information you may need."
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Anthony Proa

October 2, 2024

5  out of  5
rating by Anthony Proa
"Great customer service, very friendly, and they go above and beyond when you need them. I can't recommend Matt Friess and his team enough. If you are in the market for an insurance guy, reach out to him. Very compeitive pricing and will do right by you and yours."
We responded:
"Thank you Anthony, we do consider ourselves a cut above the rest. We are here to help with all of your insurance needs!"
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Silver Targaryen

September 20, 2024

5  out of  5
rating by Silver Targaryen
"Haley at matt Friess super friendly and professional definitely recommend to everyone!!"
We responded:
"Silver, wow we greatly appreciate your feedback and are thrilled to hear that you are happy with our service and help with your insurance needs."
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Tracy Young

September 20, 2024

5  out of  5
rating by Tracy Young
"Haley has been amazing!! She is extremely helpful, prompt and honest with her answers. I couldn’t ask for better service on top of the almost $300 a month savings from my previous company. Very blessed to have this team as my insurance agency!"
We responded:
"Tracy, your review serves as a great motivation to Haley and the rest of our team to continue delivering exceptional quality and service. We are committed to your satisfaction and look forward to serving you again in the future. Please share with your family, friends, and neighbors that we can help with auto insurance and homeowner's insurance and more!"
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Kerry Kerr

September 4, 2024

5  out of  5
rating by Kerry Kerr
"Hayley, at Matt Friess, has been so very helpful! I would rate her 10 stars out of 5!"
We responded:
"Kerry, thank you for your kind words and for excessive stars! Haley can help with all of your insurance needs. If you ever have any questions or need any further assistance, please feel free to reach out to us."
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yannah b

August 19, 2024

5  out of  5
rating by yannah b
"my first ever getting car insurance, Jacquelyn and Matt made the process really easy and made sure to answer all my questions!"
We responded:
"Yannah, you have been easy to work with and have made it so enjoyable! We are here to help with all of your insurance needs. :)"
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Terry Winkler

August 5, 2024

5  out of  5
rating by Terry Winkler
"Jaquelyn is absolutely amazing. Very kind and professional. She goes the extra mile making one feel like they are more than just another insurance sale. The whole team works well together and communication is exceptional. Great rates and great team."
We responded:
"Terry, thank you for your kind words and your value in the protection insurance provides! It's always a pleasure to hear that our efforts have made a positive impact on our customers. We strive to provide exceptional service and ensure that our customers have a great experience with us."
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Elizabeth Lutes

August 1, 2024

5  out of  5
rating by Elizabeth Lutes
"Haley Vanzuiden is the absolute best!! She will do anything to help and to make sure you get exactly what you need. Thanks for all your help Haley!!!"
We responded:
"Elizabeth, yo are right--Haley is the best! Whether it's finding the right auto, home, renters, life, or business insurance coverage, explaining policy details, or helping with claims, Haley strives to ensure that our customers receive the personalized assistance and guidance they need. We are grateful for the opportunity to serve you and we look forward to continuing to meet your insurance needs."
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Joseph Liszewski

July 3, 2024

5  out of  5
rating by Joseph Liszewski
"Absolutely great service very personable easy to access when needed and you’re talking to some human versus a machine"
We responded:
"Joe, it was great being able to help you! Jacquelyn did good work on your auto insurance and we are here if you need us."
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Tom Pham

June 13, 2024

5  out of  5
rating by Tom Pham
"Jacquelyn is the best, she helped us on everything from home to auto insurance. I highly recommend Jacquelyn to everyone. Thank you very much !"
We responded:
"Tom, I am so happy that Jacquelyn was able to help you with homeowner's insurance and auto insurance. We want to protect our policyholders from financial risk. Call us if we can help!"
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Jacob Frye

June 10, 2024

5  out of  5
rating by Jacob Frye
"I recently got a quote for auto and renters insurance from Haley VanZuiden. She was extremely helpful and professional with the process. I could not have ask for a better smoother process changing insurance providers. She was able to keep my coverage the same for policies I needed to transfer, but at a much better rate than my previous insurance company."
We responded:
"Jacob, thank you for trusting us with your insurance needs! Haley is fantastic at working with people for their auto insurance and renters insurance. Helping you understand your coverage and getting you the most competitive premium is Haley's specialty."
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lap nguyen

June 10, 2024

5  out of  5
rating by lap nguyen
"Great service"
We responded:
"Lap, thank you for the opportunity to help you. Insurance can be complex and we want to be here to help you throughout your journey. If you have a need for renter's insurance, homeowner's insurance, life insurance, or even health insurance, we are here to help."
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manda abhinay

June 10, 2024

5  out of  5
rating by manda abhinay
"I worked with Jacquelyn, very polite and responsive. Keep up the good work."
We responded:
"Thank you so much for the compliment. Jacquelyn works hard to help everyone understand their insurance coverage and costs. :)"
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Joanna Gonzalez

May 20, 2024

5  out of  5
rating by Joanna Gonzalez
"Hailey is an awesome insurance agent! She is so efficient and knowledgeable. I have had the best experience with this agency from Day one."
We responded:
"Joanna, I totally agree that Haley is an awesome insurance agent! Her main concern is helping people understand insurance and getting auto insurance, homeowners insurance, life insurance, or health insurance. We are here to help."
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Kimberly Cornish

May 1, 2024

5  out of  5
rating by Kimberly Cornish
"Friendly staff"
We responded:
"Kim, we value our relationship and are happy to help with insurance every day!"
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Michelle Yoby

April 4, 2024

5  out of  5
rating by Michelle Yoby
"Jacquelyn was amazing! She answered my MANY emails within a few minutes and the process for signing up for auto and home was so easy. Plus, State Farm saved me over $2,000. I highly recommend this team!"
We responded:
"Michelle, I agree, Jacquelyn is amazing! We want our value to be in helping you navigate the complexities of auto insurance and homeowner's insurance and make sure your are protected from financial risk. Love it that we save you money too."
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NOEL PETERSON

April 3, 2024

5  out of  5
rating by NOEL PETERSON
"I made the switch to State Farm after continued frustration with the All State agency I had my home and auto insurance with due to poor customer service and substantial premium increases without prior notification. Craig at Matt Friess took the time to listen to my needs and help provide policies for both home and auto that fit my situation and budget. For the first time in several years, I feel comfortable with my insurance and the agency I'm working with. Thank You Craig!! Noel"
We responded:
"Noel, we are so glad you made the switch to Matt Friess State Farm! Craig is great with helping people with homeowners insurance and auto insurance. He works hard to get the best coverage at the best premium. "
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Adorah Okafo

April 2, 2024

5  out of  5
rating by Adorah Okafo
"I work in client relations, and in this self-serve, digital age, there is an increasing decline in excellent customer service. This is NOT the case with Matt Friess! From day one, Matt listened to my needs and patiently answered all my questions. He offered honest advice when I asked for his input after my life circumstances changed and I was unsure of my options. Every time I email with questions, Matt is responsive and thorough with explanations. Anytime I call or need something, he or someone from his team delivers in record time. I am continually impressed by the personal interaction, consistency, and level of care I have received over the years. I will be a long-time customer. I wholeheartedly recommend Matt Friess for your insurance needs—bundle everything you can with him!"
We responded:
"Thank you! Adorah, it is a pleasure to work with you and protect you & your family. I am here for you. We strive to go above and beyond the call of duty on all customer service."
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Grace Robinson

March 6, 2024

5  out of  5
rating by Grace Robinson
"I worked with Jacquelyn to get a quote for my home and auto when AAA raised my rates and she was able to get me a better policy at a great rate! The timing wasn't quite right for us to switch, so I asked for her to follow up in a month. She followed up with me when i asked, which was a chore in and of itself because life can get hectic! And we made the switch today seamlessly. She was professional, helpful, and found answers to all my questions. A real pleasure to work with!"
We responded:
"Grace, we are glad to be able to help with auto insurance and homeowners insurance. Jacquelyn is a knowledgeable, outstanding agent and easy to work with."