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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary

May 13, 2025

5  out of  5
rating by Mary
"great people that really try to help you save as much money as possible. texted me over a month in advance to let me know my policy would be going up and wanted to share options to help avoid increased prices. wonderful service"
We responded:
"Mary, thank you for placing your trust in us for your insurance needs. We understand that our policyholders are concerned about fluctuations in premiums, whether increases or decreases. Rest assured, Matt Friess State Farm is here to review your policies and assist you in creating a plan."
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Mouhib Helou

May 2, 2025

5  out of  5
rating by Mouhib Helou
"Haley was punctual in providing me all the information I was requesting. Quotes were great and within my budget. Great great service overall."
We responded:
"Mouhib, thank you so much for your kind words! We're thrilled to hear that Haley was able to meet your insurance needs promptly and that you found our quotes to be both great and budget-friendly. Providing excellent service is our top priority, and we appreciate your feedback. If you have any more questions or need further assistance, feel free to reach out to 940-326-3082. We're here to help!"
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Carol Espin

April 23, 2025

5  out of  5
rating by Carol Espin
"Would give them more than 5 stars if I could! My agent Haley Vanzuiden is THE best; quick response time, great with communication, and always looking to get me the best deal possible. I left StateFarm for a few months but I’m now back with them thanks to Haley, could be happier! Definitely recommend 🙌🏻"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Haley has provided you with such exceptional service. It's wonderful to know that her quick response times and dedication to finding you the best insurance made such a positive impact on your experience. We're delighted to have you back with us at Matt Friess State Farm, and we truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!"
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Nathan Pierce

April 14, 2025

5  out of  5
rating by Nathan Pierce
"I’ve been with Matt’s State Farm now for 6 months and my experience has been great. My agent, Craig Smith was very helpful in switching my policy form my previous provider, and was also very patient while I asked about 100 questions. He checks on me regularly to make sure I’m getting the best rate possible and I’m so glad I made the switch! I highly recommend this office!"
We responded:
"Nathan, we are so glad to protect you. Craig is a detailed agent and very easy to talk with about auto insurance."
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Suzanne

April 4, 2025

5  out of  5
rating by Suzanne
"Matt Friess with State Farm is an outstanding agent. Matt went the extra mile to help me with getting my roof updated on my home owners insurance and even reached out to the roofing company to verify it was a certain roof that could help with my homeowners premium. I just sent in documents to Matt not knowing this and Matt did the research and then informed me that my roof qualified. That shows me my Agent Matt is looking out for his clients, hard to find today. Matt is a great agent and I would highly recommend Matt. Great State Farm Agent who cares enough to help his clients and go the extra mile for them! Thank you Matt!"
We responded:
"Thank you so much Suzanne! Your roof is an important part of your home and you have a great roof that provides a discount on your homeowner's insurance premium. I am here to help."
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Andrew Dowdy

March 20, 2025

5  out of  5
rating by Andrew Dowdy
"I recently purchased a new home and decided I wanted to move my insurance relationship to a new company. Matt helped me with the transition and made it extremely smooth and easy. He was able to insure my vehicles, home, and investment property, while saving me money."
We responded:
"Andrew, thank you again for trusting me with protecting your family. I want to provide the insurance people are looking for at the best premium, and be here to help. Whether it is auto insurance or home insurance or life insurance, we are here to help all the way."
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Jeremy Diaz

February 21, 2025

5  out of  5
rating by Jeremy Diaz
"I can’t say enough good things about Haley! She was fantastic in helping me find affordable insurance for my autos. She took the time to understand my needs, walked me through all my options, and found me a plan that fits my budget perfectly. Super responsive, knowledgeable, and genuinely cares about her clients. If you’re looking for an insurance agent who goes above and beyond, Haley is the one to call!"
We responded:
"Jeremy, we appreciate your kind words and trusting us with your insurance. Haley is a fantastic insurance agent and takes the time to understand your needs, your budget, and your timing. Please let your friends and family know about Haley!"
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Catherine Griffith

February 17, 2025

5  out of  5
rating by Catherine Griffith
"Haley is so patient and pleasant. Easy to work with."
We responded:
"Catherine, the compliments about Haley are appreciated! Haley does an outstanding job of helping people understand insurance before getting it in place and then working to help with everything once it is in place. Insurance is here to protect you from financial risk and we will work to customize it for you!"
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Nichole Middleton

January 27, 2025

5  out of  5
rating by Nichole Middleton
"Craig was so easy to work with, he helped me find discounts with three teen drivers and has great communication. Would highly recommend!"
We responded:
"Nichole, I am so excited Craig is able to help you with your auto insurance! State Farm has great discounts available to teen drivers that can help reduce your premiums. Thank you!"
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ashrithreddy koduru

January 16, 2025

1  out of  5
rating by ashrithreddy koduru
"I don’t suggest an agent like this. The worst response I ever got. I got the insurance recently and due to an issue i had to sell back my car . So i called the agent and a women spoke to me very rude saying we don’t want to do business with you and never call us again. I never called you to do business with you in the first place . Its the app that assigned you as a agent. I don’t think you have any right to speak to a customer in that way. “Please improve your customer service “"
We responded:
"Ashrithreddy, thank you for taking the time to share your experience. I sincerely apologize for the way you were treated during your recent interaction with our office. I would encourage everyone looking for auto insurance, renters insurance, homeowners insurance, or life insurance to call their agent and have a conversation before making any decisions about insurance. That is why I am here."
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Gabriel Vasquez

January 9, 2025

5  out of  5
rating by Gabriel Vasquez
"Had a great experience with them, they made everything really easy for me and got everything set up quickly and efficient."
We responded:
"Gabriel, our team strives to make the process as smooth and efficient as possible. It is easy and quick to get the right insurance set up."
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Dr. Rajiv Gupta

January 7, 2025

5  out of  5
rating by Dr. Rajiv Gupta
"I am overwhelmed by the service provided by Matt Friess of State Farm in terms of money saved and prompt response. I strongly recommend him for your insurance needs."
We responded:
"Dr. Gupta, thank you for the review & comments. We pride ourselves on the best service and my goal is to save you money on auto insurance, homeowners insurance, life insurance, or whatever we might be able to help with."
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Preston Floyd

December 27, 2024

5  out of  5
rating by Preston Floyd
"Hailey is top notch, above and beyond getting me up and running. Incredibly patient and personable. 5 stars hands down."
We responded:
"Preston, thank you so much for your wonderful review! I am thrilled to hear that Haley provided you with such exceptional support. Her dedication and patience truly make a difference, and we're glad you felt her personal approach on all of your insurance needs. If you need anything else or have further questions, don't hesitate to reach out."
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Lee Roberts

December 11, 2024

5  out of  5
rating by Lee Roberts
"Made a switch to Matt at State Farm from Farmers and glad I have a person that will call back and follow-up. Feel like I have support on insurance decisions."
We responded:
"Lee, I am so happy to be able to provide insurance that protects you, and am here to answer the call whenever you need help!"
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Everick Tracy

November 27, 2024

5  out of  5
rating by Everick Tracy
"matt was a breath of fresh air he makes me feel good about insurance again, im happy i was able to do bussiness with him and his awesome team. i will be recommending him to all my freinds and family. thank you matt."
We responded:
"Everick, you are too kind my friend. It really is a good feeling to put together auto insurance and homeowners insurance that puts someone in a better place."
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Mukesh Katakam

November 27, 2024

5  out of  5
rating by Mukesh Katakam
"Haley help me on getting the rental insurance quickly and the process is fast. Thank you haley"
We responded:
"Mukesh, thank you kindly for the compliment and I am so glad Haley helped you. State Farm has great renters insurance and so happy we connected."
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M K Jaya Surya

November 26, 2024

5  out of  5
rating by M K Jaya Surya
"Jacqueline was incredibly helpful in getting my insurance activated. An other issue popped up a month later for which I contacted her and she responded and help me resolve the issue as soon as possible."
We responded:
"Thank you Jaya! We're thrilled to hear that Jacquelyn was able to assist you with activating your insurance and resolving your issue promptly. Your satisfaction is our top priority, and we’re here to help whenever you need us. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Danielle Allen

November 1, 2024

5  out of  5
rating by Danielle Allen
"I really enjoyed working with Haley. She remained connected, informative, and patient while I was deciding on which company to choose for our insurance needs. Haley answered all our questions in a timely and professional manner. She built a relationship of trust, and that’s why we chose Haley and Matt Friess-State Farm."
We responded:
"Danielle, thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Haley. Building trust and providing excellent service is our top priority, and it’s wonderful to know that Haley was able to meet your needs effectively. We truly appreciate your support and are excited to have you as part of the Matt Friess State Farm family."
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steve hovanetz

October 25, 2024

5  out of  5
rating by steve hovanetz
"Great service! Great people to work with!"
We responded:
"Steve, thank you for trusting Matt Friess State Farm with your auto insurance and homeowners insurance. We are thrilled to hear that you had a great experience. We are committed to providing the best for our policyholders, and it’s always rewarding to know our efforts are appreciated."
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Rogelio Fonseca

October 17, 2024

5  out of  5
rating by Rogelio Fonseca
"Craig Smith has excellent customer service skills. hard to match these days. He responded to all of my concerns in a flash. Craig: way to go. That is how you make customers for life."
We responded:
"Rogelio, thank you for the compliments! That is what you get working with Matt Friess State Farm--customer service. Craig is very attentive and works hard to get the best auto insurance and homeowner's insurance to our community."
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Savanna Raley

October 17, 2024

5  out of  5
rating by Savanna Raley
"Haley has been super awesome with helping us since we moved states and made the whole transition easier! Very much appreciated."
We responded:
"Savanna, thank you so much for your kind words regarding Haley! I'm glad Matt Friess State Farm could assist you with making part of your move to Texas easy. Call us for your insurance needs or any help getting around the community."
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Calvin Davee

October 15, 2024

5  out of  5
rating by Calvin Davee
"Mr. Matt is the man. Easy to reach & quick to act. Look no further!"
We responded:
"Calvin, thank you for the opportunity to work with you on auto insurance and renters insurance. I am here to help every day!"
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April Hettinger

October 13, 2024

5  out of  5
rating by April Hettinger
"Haley is so nice and knowledgeable. I could not ask for a better staff! Very sympathetic and caring as well. Saved us money on homeowners insurance."
We responded:
"April, thank you so much for taking the time to share your wonderful feedback about Haley. She has such a kind heart toward people. Our goal is to provide you better coverage with a better premium on auto insurance and homeowner's insurance. We are here to make sure you receive the support and assistance you need from Matt Friess State Farm."
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torquefilms

October 4, 2024

5  out of  5
rating by torquefilms
"Craig was super helpful in answering all of my questions, even though I am not one of their customers. He went above and beyond explaining to me what I should expect from my current agent. Next year I will be calling him, as soon as my current policies run their course."
We responded:
"Cynthia, thank you for checking out your insurance with Craig--he knows about auto insurance and homeowners insurance! We are available and ready to assist you with any questions, problems, or information you may need."
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Anthony Proa

October 2, 2024

5  out of  5
rating by Anthony Proa
"Great customer service, very friendly, and they go above and beyond when you need them. I can't recommend Matt Friess and his team enough. If you are in the market for an insurance guy, reach out to him. Very compeitive pricing and will do right by you and yours."
We responded:
"Thank you Anthony, we do consider ourselves a cut above the rest. We are here to help with all of your insurance needs!"